WeldMart.co.za , a division of E-Weld Online (Pty) Ltd Reg no: 2013/ (hereinafter referred to as “WeldMart“, “we“, “us” or “our“) is committed to ensuring the protection of the privacy of all visitors (“Visitors”) to our website at www.weldmart.co.za (the “Website“) as well as all persons (“Customers”) who have registered for an account with us (“Account”), whether they have done so in order to purchase products.
You need to read and accept all the provisions in this Policy in order to use the Website and/or our services. By accepting this Policy, you are deemed to have read and agreed with all the provisions thereof. If you do not agree with anything in this Policy, then you may not use the Website and any of the services available therefrom.
- CHANGES TO THIS POLICY
We may amend this Policy at any time by posting a revised version on our Website. The revised version will apply to Visitors with effect from the time we post it. However we will provide Customers with at least 30 days’ prior notice of any such revision by posting notice of the change on the Website and the revision will then apply to Customers with effect from the date indicated in such notice, provided that if you are a Customer and you are not happy with the revisions made, you should stop using the Website in any way and may request us to deactivate your Account with us.
As a visitor or registered shopper we will collect and safely store your unique Internet Protocol Address (“IP Address”) as well as all the voluntary and / or required information you may submit on registration. Other information will be obtained via various software products which will enable us to establish how you landed on our website as well as how long you remained on the website and which products you were interested in. This information is kept on our secure database purely for marketing research to establish keyword patterns, browser search patterns and demographics to assist us in making the marketing decisions based on collected criteria and to maintain, enhance, and provide all of the features of the Website and related services, and as may be necessary to comply with any relevant laws.
- INFORMATION ABOUT CUSTOMERS
If you are a registered Customer, you agree that we may also electronically collect, store and use the following information.
3.1 Name and surname, birth date, gender, location (i.e. country, province and city of residence), identity number or passport number (“Personal Details“);
3.1.2 If you are a legal entity, your full name, registration number, country of incorporation (“Corporate Details”), and the Personal Details of all your directors and/or office bearers;
3.1.3 e-mail address and, if provided by you, your mobile number (“Contact Details“);
3.1.4 information relating to your transactional activity on the Website (“Transaction Details”);
3.1.5 additional information you may provide on a voluntary basis, which could include demographic information or information related to your favourite website, activities, interests or your participation in competitions, promotions, surveys, and/or additional services (“Additional Details“); and
3.1.6 information relating to third parties for whom you purchase products as gifts, such as such their name, physical address and/or contact number (“Third Party Details”).
3.1.7 We use your Personal and Corporate Details to greet you when you access your Account, to manage and administer your use of the Website and fulfill our contractual obligations, including to verify your identity when transacting with us.
3.1.8 We use your Contact Details to verify your identity and to inform you of facts relating to your use of the Website (ie to ensure that you receive your products, notifications regarding major updates or content you have posted or downloaded from the Website, customer service notifications. We may also use your Contact Details to inform you of competitions, promotions and special offers form us and/or our partners, but only if you have given your prior consent to receiving such communications.
3.1.9 We use your Transaction Details to keep transaction records and to comply with our other obligations and enforce our rights as per the T&C if you are a Shopper. We may also use these details to notify you about products or special offers you may be interested in, but only if you have consented to receiving such communications from us and to, on an aggregated anonymous basis, track sales, conduct market research and in so doing improve our product selection and services generally.
3.2.0 We may use any Additional Details provided by you to enhance and personalize your browsing experience on the Website and for such other purposes as may be indicated to you at the time you agree to provide such Additional Details.
- HOW WE PROTECT & STORE PERSONAL INFORMATION
4.1 We store the personal information of our Customers and Visitors on our servers in South Africa and/or Germany, but we control all such personal information from South Africa. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
4.2 You should not divulge your Account password to anyone. We will never ask you for your password in an unsolicited telephone call or e-mail. YOU ARE RESPONSIBLE FOR MAINTAINING THE SECRECY OF YOUR UNIQUE PASSWORD AND ACCOUNT INFORMATION AT ALL TIMES.
4.3 If you are a legal entity and not an individual, we will liaise only with your named contact or alternative contact provided by your named contact. It is your responsibility to let us know of any changes to your named contact.
- HOW WE SHARE PERSONAL INFORMATION WITH OTHERS
5.1 We do not share your personal information
5.1.2 Personal information may be shared to Law enforcement, government officials, fraud detection agencies or other third parties when (a) we are compelled to do so by a subpoena, court order or similar legal procedure; or (b) we need to do so to comply with any law; or (c) we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our User Agreement and/or Merchant Agreement.
5.1.3 our service providers under contract who help with parts of our business operations (fraud prevention, marketing, technology services etc). However, our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
- AUTOMATICALLY GATHERED VIA VARIOUS TECHNOLOGIES
- 8. You consent to the processing of your personal information
By accepting this Policy, you consent to our collection, storage, processing and disclosure of your personal information as described in this Policy. Should you terminate your registration with us and/or close your Account, you consent to our retention of the information we have already collected from you for record-keeping purposes only.
If you have questions or concerns regarding this Policy, you should contact us on Tel: 087 802 2122 or via email: email@example.com. Contact hours: Monday to Thursday 08h00 – 17h00 and Friday from 08h00 – 14h00.
Registration number: 2013/095297/07